Terms and Conditions – US Pharm Shop USA
Welcome to US Pharm Shop USA (“US Pharm Shop”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By visiting our website, placing an order, creating an account, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
1. Definitions
In these Terms, the following words have the meanings given below:
- “Website” refers to the online store and all related pages operated by US Pharm Shop.
- “Customer”, “you”, or “your” refers to any person who visits, browses, or makes a purchase from our Website.
- “Products” refers to all medications, supplements, and related items offered on our Website.
- “Order” means a request placed by you to purchase Products from our Website.
- “Business Days” means Monday through Friday, excluding public holidays.
2. Eligibility and Customer Responsibilities
By using our Website and placing an order, you confirm that you:
- Are at least 18 years of age, or the age of majority in your jurisdiction.
- Have full legal capacity to enter into binding contracts.
- Are purchasing Products for your personal use or for someone for whom you are legally authorized to act.
- Will provide accurate, current, and complete information when creating an account and placing an order.
You are fully responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized access to your account or any other security breach.
3. No Medical Advice – Important Disclaimer
US Pharm Shop is not a medical practice, clinic, or hospital and does not provide medical advice, diagnosis, or treatment. All information presented on our Website is for general informational and educational purposes only and must not be used as a substitute for professional medical advice from a licensed healthcare provider.
Always consult your doctor or another qualified healthcare professional before starting, stopping, or changing any medication or treatment. By purchasing Products from our Website, you confirm that you have consulted a healthcare professional and that you understand the potential risks, side effects, interactions, and benefits of the Products you are ordering.
4. Product Information and Availability
We aim to present accurate descriptions, images, and details for all Products on our Website. However, we do not guarantee that descriptions, images, strength, color, size, or other details are always accurate, complete, or error free. Packaging and appearance may differ from the images displayed on the Website.
Product availability may change without notice. We reserve the right to discontinue, limit, or refuse the sale of any Product at our sole discretion, including after an Order has been placed. In such cases, we will contact you and offer alternatives or a refund for any unavailable items that you have already paid for.
5. Ordering Process
- You browse the Website and add Products to your cart.
- You proceed to checkout, provide accurate billing and shipping information, and select your payment method.
- You confirm your Order details and submit your Order.
- We review your Order and send an Order confirmation email to the address you have provided.
- Once payment is confirmed, your Order is processed for packing and shipment.
Placing an Order does not guarantee acceptance. We reserve the right to accept or reject any Order for any reason, including but not limited to suspected fraud, regulatory restrictions, or product unavailability.
6. Pricing, Currency, and Payments
All prices displayed on our Website are in US Dollars (USD), unless clearly stated otherwise. Prices are subject to change at any time without notice, but such changes will not affect Orders that have already been accepted.
We may offer one or more of the following payment options (depending on availability):
- Credit and debit cards
- PayPal
- CashApp
- Venmo
- Zelle
- Crypto payments (for example, popular cryptocurrencies)
You agree that all payment information you provide is accurate, that you are authorized to use the selected payment method, and that there are sufficient funds or credit available to complete the transaction. We reserve the right to refuse or cancel Orders where payment is declined or suspected to be fraudulent.
7. Shipping, Delivery, and Risk of Loss
Shipping and delivery terms, including estimated time frames, fees, and service levels, are described in detail in our separate Shipping & Delivery Policy. By placing an Order, you agree to the terms of that policy.
Once your Order has been handed over to the shipping carrier, the risk of loss passes to you. We are not responsible for delays or losses caused by carriers, customs inspections, incorrect addresses, or circumstances beyond our reasonable control. However, we will make reasonable efforts to assist you in tracking your shipment and resolving issues with the carrier.
8. Returns, Refunds, and Cancellations
Due to the nature of pharmaceutical products, returns and refunds are subject to strict guidelines for safety and regulatory reasons. Our full rules are provided in our dedicated Refund & Return Policy.
In general, we do not accept returns of opened or partially used medication packages. If you receive a damaged, incorrect, or defective Product, please contact us promptly with your Order details and supporting information so that we can review your case and provide an appropriate solution, which may include a replacement or partial refund.
Order cancellations may only be accepted before your Order enters the packing and shipping process. Once an Order has been processed for dispatch, we may not be able to cancel it.
9. Customer Conduct and Prohibited Uses
You agree not to misuse our Website or Services. Prohibited activities include, but are not limited to:
- Using the Website for any illegal or unauthorized purpose.
- Attempting to gain unauthorized access to our systems, servers, or data.
- Interfering with the security or performance of the Website.
- Using bots, scripts, or automated tools to scrape or harvest data from the Website.
- Impersonating any person or entity, or misstating your affiliation with any person or entity.
- Reselling Products purchased from our Website without our written consent.
10. Intellectual Property
All content on the Website, including text, logos, graphics, icons, images, and software, is owned by or licensed to US Pharm Shop and is protected by copyright, trademark, and other applicable laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, US Pharm Shop and its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with:
- Your use of, or inability to use, the Website or Services.
- Any delay or failure in performance resulting from causes beyond our reasonable control.
- Any errors or inaccuracies in Product descriptions or information.
- Any side effects, adverse reactions, or outcomes resulting from the use of Products.
In all cases, our total liability to you for any claim arising out of or relating to your use of the Website or Products shall not exceed the total amount you paid to us for the specific Order giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless US Pharm Shop, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use or misuse of the Website or Services.
- Your breach of these Terms.
- Your violation of any law or the rights of a third party.
13. Changes to the Website and Services
We may modify, suspend, or discontinue any part of the Website or Services at any time, with or without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Website or any Service.
14. Updates to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or other reasons. When we make changes, we will update the “Last Updated” date at the top or bottom of this page. Your continued use of the Website after any changes have been posted will constitute your acceptance of the revised Terms.
15. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws applicable in your shipping jurisdiction, without regard to its conflict of law principles.
In the event of any dispute, you agree to first contact us to attempt to resolve the issue informally. If a resolution cannot be reached, any legal action shall be brought in a competent court located in a jurisdiction reasonably connected to our operations, unless otherwise required by applicable law.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact our support team:
- Email: order@uspharmshop.com
We will review your request and respond as soon as reasonably possible.
